Utility Billing

**FRAUD ALERT (October 2, 2020)**

Bremerton utility customers have reported receiving notice that their water service will be shut off in three days if payment is not made promptly. If you receive a similar phone call, hang up and make direct inquiries with Bremerton Utility Billing at 360-473-5316. 


COVID-19 (Coronavirus) Information


Effective Monday, March 16, 2020 the Utility Billing Office is closed to walk-in visitors. We may still be reached by phone and email. Please see our contact info at right. For more information, please click here

New Announcement


We’re updating our Utility Billing Customer Account Records!
To ensure you receive important notifications or advisories it’s vital we have current contact details. 

To update your records, complete the Customer Record Update form.

*Note, this form is to update current tenant and owner information only. If you wish to add a new tenant, please see the Tenant Change form.* 

Or, you may contact us at 360-473-5916 or billing@ci.bremerton.wa.us.


Bremerton area water, wastewater and stormwater is managed by the City of Bremerton Water Department.

Billing Questions


For questions regarding bills, rates, and consumption please contact the City of Bremerton's Utility Billing at 360-473-5316.

For all other non-billing water related questions, please contact the City of Bremerton's Customer Response line at 360-473-5920.

For discolored water flushing instructions please see the Discolored Water webpage, or call the City's Water Hotline at 360-473-5490.

New Service Announcement 


Our new electronic billing service is here, which means a simple online system and more convenient options to view and pay your bill – such as automatic payments, payment by phone (360-473-5316, option 1) and Pay by Text!

Visit www.invoicecloud.com/bremertonwa to access the payment portal or click here to see FAQs on the new billing system.