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Finance & Records
We’re updating our Utility Billing Customer Account Records
To ensure you receive important notifications or advisories it’s vital we have current contact details.
To update your records, complete the
Customer Record Update
*Note, this form is to update current tenant and owner information only. If you wish to add a new tenant, please see the
Or, you may contact us at 360-473-5316 or
Automatic Payments Form (PDF)
Drinking Water Report
Owner Change Form (Online Form)
Owner Change Form (PDF)
Pay & View Your Bill
Rates & Fees (PDF)
Tenant Change Form (Online Form)
Tenant Change Form (PDF)
Bremerton area water,
is managed by the City of Bremerton Water Department.
For questions regarding bills, rates, and consumption please contact the City of Bremerton's Utility Billing at 360-473-5316.
For all other non-billing water related questions, please contact the City of Bremerton's Customer Response line at 360-473-5920.
For discolored water flushing instructions please see the
webpage, or call the City's Water Hotline at 360-473-5490.
Utility Billing FAQs
How do I make after-hours payment?
How do I start automatic payments?
How do I make billing service inquiries?
How do I make payments to a delinquent account?
Whom do I contact about utility emergencies?
How do I contact the automated phone service?
Are property owners responsible for outstanding charges incurred by a tenant?
How do I start service or request final billing?
When is my bill due?
New Service Announcement
Our new electronic billing service is here, which means a simple online system and more convenient options to view and pay your bill – such as automatic payments, payment by phone (360-473-5316, option 1) and Pay by Text!
to access the payment portal or click here to see
on the new billing system.
When I try to pay my bill, it asks for credit card information and I want to pay by electronic check.
Will I receive a confirmation email that my bill has been paid?
Do I need to register to pay a bill?
I forgot my password, how do I access my account?
What forms of payment can I use?
How will I know that my payment has been accepted?
Can I use more than one payment method per transaction?
How do I change my account information?
What is AutoPay?
Can I cancel AutoPay?
Residential Billing Rates
Utility Services Contact
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