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1. What is a brownfield?

Brownfields are vacant and underutilized properties previously used for industrial or commercial activities that may have resulted in contamination from petroleum or hazardous substances, but can be cleaned up and reused.

2. What are the benefits of brownfield redevelopment?

Property owners, businesses and developers who cleanup and reuse brownfields provide benefits to themselves and their communities, including:

• Removing unknowns regarding site conditions that might hold up a sale or redevelopment.
• Increasing return from the property by making it more valuable and marketable.
• Contributing to economic prosperity and environmental restoration in the community.
• Making neighborhoods safer and healthier.
• Avoiding actions by regulatory agencies that may impose penalties and costly cleanups.
• Reducing the potential that adjacent properties could be impacting their property (and vice versa).

3. What will grant funds be used for?

Grant funding can be used to inventory, assess, and conduct cleanup/reuse planning for priority sites.

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1. Where is City Hall located?

City Hall is located in downtown Bremerton on the 6th Floor of the Norm Dicks Government Center. The address is 345 6th Street, Suite 600, Bremerton, WA 98337.

2. Is my property within City limits?

Please use the searchable City Limits Map to find your property and determine if you are within City limits.

3. I am a city resident. What Council District do I belong to?

Please use the searchable Bremerton Council Districts map to find your property and determine what Council District you belong to.

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1. Can I reserve Jarstad Park at Gorst Creek?

Yes. To see if Jarstad Park is available, please call 360-473-5920, Monday through Friday, between the hours of 8 a.m. and 4 p.m. Otto Jarstad Park Facility Page

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1. What is Fun at the Playgrounds?

Fun at the Playgrounds is a free recreation program for Bremerton youth. Held at 3 playground sites in Bremerton, it is a drop-by program that provides safe summer fun geared towards children ages 6 to 12.

2. How does the "drop-by" concept work?

"Drop-by" means that no registration is necessary to participate. Your child can choose to come at any point in the program. While we do encourage participants to stay on-site, "drop-by" means that you and your child are responsible for discussing his or her attendance.

3. When does Fun at the Playgrounds start?

Playground Program typically runs 5 weeks July - August from 11 a.m. to 2 p.m. between Monday - Friday.

4. Where are the sites and how do I get there?

For park addresses and amenities, view the Playground Sites page.

5. Is my child too old or young to participate?

We design our games and activities to be appropriate for children ages 6-12, but free lunch is provided for ALL children 18 and under.

6. What kinds of things will my child do at Fun at the Playgrounds?

Staff members work together to plan specific activities at each site. Your child can expect to have the opportunity to play games and sports, do arts and crafts, participate in a reading program, and above all to have fun! Throughout the summer there will be guest presentations, ice skating opportunities, and special site events. In addition, free lunch is offered daily.

7. Who will be supervising the sites?

Each site is staffed by a site leader and recreation aides who run and supervise all Fun at the Playgrounds activities. All staff members and volunteers have successfully completed background checks. Playgrounds staff members have also been trained in CPR and First Aid.

8. Does my child need to bring a lunch?

No, a nutritious lunch is provided free of cost by the Bremerton School District for children ages 18 and under. Lunch is served at noon every day.

9. What should my child wear or bring?

We recommend your child wear clothing and shoes they can run and play in. Depending on the weather, a sweatshirt or light jacket is also advisable. Sending your child with a water bottle is a good idea and don't forget sunscreen! We highly discourage bringing any valuables.

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1. What is the nonemergency telephone number for the Bremerton Police Department?

The telephone number to the Bremerton Police Department is 360-473-5220. This number is answered Monday - Friday from 8 a.m. - 4:30 p.m. If reporting a non-emergency issue that requires filing a report, please call 911.

2. Where can I get fingerprinted?

The Bremerton Police Department fingerprints for concealed pistol licenses, firearms dealer license and preemployment. If your request for fingerprinting is for immigration and naturalization, please contact that agency for a list of approved fingerprinting service providers.

The cost for fingerprinting is $10 per fingerprint card. Fingerprint cards will only be provided for concealed pistol licenses. Fingerprinting is done from 8 AM - 12 PM and 2 PM - 4 PM at the Police Department, which is located:

1025 Burwell St.

Bremerton, WA 98337

3. Where can I get a copy of a Bremerton Police report?

The Bremerton Police Department provides copies of police reports and traffic accident reports for incidents that occurred within the City of Bremerton and that the department has investigated.

In the case of police reports, a Public Disclosure Request Form is required to be filled out and submitted for review. It takes approximately 5 days to process your request and a fee may apply upon the release of the report.

Traffic-accident reports are provided released to all involved parties. To obtain a report contact the Bremerton Police by telephone at 360-473-5226 or at the station, which is located at:
1025 Burwell St.
Bremerton, WA 98337

Washington State Law and Bremerton Police Department Policy regulates who may receive copies of cases. In some instances your copy may be edited to withhold certain information pending disposition of the case, or for other reasons.

4. How do I apply for a license to carry a concealed weapon?

To be eligible to apply for a Washington State Concealed Pistol License (CPL) with the Bremerton Police Department, you must be at least 21 years of age, be a U.S. citizen, and reside within the city limits of Bremerton. If you do not meet these residency requirements you must apply in the city or county where you reside.

The fees for a CPL are:

• New Application: $49.25
• Renewal (0-90 days before expiration): $32
• Late Renewal (0-90 days after expiration): $42
• Replacement (If lost or Stolen): $10

Payment of fees is due when you turn in your application. The fees are nonrefundable if your application is denied. A CPL (if issued) is good for 5 years from the date of issuance.

Procedures for Renewing a Concealed Pistol License During Lobby Closure

• Per RCW 9.41.070 a CPL holder may apply for a renewal 90 days prior to their CPL's expiration date and may apply for a late renewal during the 90 days immediately following their CPL's expiration.
• Renewal applicants must be a resident of the city limits of Bremerton.
• You can obtain the application on the City's website or by requesting an electronic copy via email at bpdrecords@ci.bremerton.wa.us
• Please submit a copy of your current driver's license with your CPL application.
• Submit the application and license copies via mail to:
  Bremerton Police Department
  Attn: Records
  1025 Burwell St.
  Bremerton, WA 98337
• Indicate return address desired for the CPL renewal.
• Please enclose a check made payable to the City of Bremerton to pay the fees.

5. I have property that is being held by the Bremerton Police Department, how do I get it back?

Property is held in evidence for 3 specific reasons:

• Evidence in a criminal case
• Safekeeping
• Found property

Property is released only to the legal owner and by appointment only. If property is being held as evidence in a criminal case, approval from the City Attorney or Prosecuting Attorney must be given before releasing the property back to the owner. To make an appointment to pick up property or evidence call the Crime Scenes Division at 360-473-5338 or 360-473-5339.

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1. Do I have to fill out an accident report?

If you are involved in an accident where there is an injury or death to any person, or damage to either vehicle or other property in excess of $700, you must complete a Vehicle Collision Report within 4 days.

The report prepared by the Police Department is different from the state collision report. The vehicle collision report is for citizens to fill out.

The Bremerton Police Department or any other law enforcement agency can provide you with a Vehicle Collision Report form. You do not need this report if any Law Enforcement officer investigates the collision.

2. Should I always call the police when I am involved in a collision?

The Bremerton Police Department will respond if called to any accident scene and we will take a report if the criterion is met above.

It is recommended that you call the Police Department if the other driver appears intoxicated, is from another state or country, or leaves the scene without giving you any information.

In any case, if you feel you need assistance, please call us at 360-473-5220.

3. Does the Bremerton Police Department investigate accidents on private property?

We can only investigate accidents that involve death, serious injury, hit and run or intoxicated drivers.

4. Should I move my car after an accident?

It is recommended that you do not move your car if anyone is injured or if it is unsafe to drive. If your accident is minor and your car is safe to drive, you should consider moving your car to a safe location.

5. What information must I provide to the other driver?

Washington State Law requires that you give your name, address, vehicle license, insurance company, and insurance policy number.

6. What if the other driver has no auto insurance?

In most cases, Washington State Law requires drivers to have at least liability insurance and to carry proof of insurance with them. One exception to this law is motorcycles.

If the other driver doesn't have insurance, you should notify your insurance company.

The Police Department is not able to help you collect for damages. Your insurance company and/or your attorney are your best resources to help you collect for damages.

7. Do I need to call my insurance company if I am not at fault?

This decision is up to you.

8. Will there be any citations issued?

The Bremerton Police Department may or may not issue citations at the collision scene dependent upon calls for service that may be pending.

Traffic Officers usually need more time after they leave the scene to review the evidence and determine the cause of the accident. If a citation is not issued at the scene it may be sent out through the mail.

9. Who pays for the tow if my car is not drivable?

You should work directly with the tow company and your insurance company to arrange for tow payment. The Bremerton Police Department does not pay for towing of cars from accident scenes.

10. Do I get a copy of the accident report?

To obtain a copy of your accident report, contact the Bremerton Police Records Unit and request a copy. The Police Department is located at:
1025 Burwell St.
Bremerton, WA 98337

Most insurance companies are also familiar with the process to get copies of police reports and can do this for you.

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1. How do I report potholes?

Pot holes on City of Bremerton roadways may be reported to the Public Works and Utilities dispatch line, 360-473-5920, at any time. If calling after normal business hours please leave a message and provide the direction (east bound, west bound, etc.), address of location and the nearest cross street. Pot holes may also be reported using the Bremerton1 App.

2. Whom do I contact regarding traffic signal outages?

Traffic signals, within city limits, are serviced by the city's Public Works and Utilities Electronics Division. Please call the dispatch line, 360-473-5920, to report out signals.

3. Where do I obtain right-of-way (ROW) permits?

Right-of-way permits are available at the Permit Counter, located in the Norm Dicks Building on the 6th floor. Permit counters are Monday through Friday from 9:00 a.m. to 12:00 p.m. To reach them by telephone, call 360-473-5006.

4. Whom do I call regarding a deceased animal in the roadway?

Deceased domestic animals (i.e. cats, dogs) in roadways must be reported to the Kitsap County Humane Society, 360-698-9654, extension 2. Deceased wild animals (i.e. raccoon, deer, opossum) should be reported to the City of Bremerton, 360-473-5920.

5. Is there information online about weekly street closures?

Yes. Please visit the Weekly Street Closure Report page for weekly street closures.

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1. What is the definition of a Level III sex offender?

These offenders pose a potential high risk to the community and are a threat to re-offend if provided the opportunity. Most have prior sex crime convictions as well as other criminal convictions. Their lifestyles and choices place them in this classification. Some have predatory characteristics and may seek out victims. They may have refused or failed to complete approved treatment programs.

2. What is the definition of a Level II sex offender?

These offenders present a moderate risk to the community and they have a higher likelihood of re-offending than the Level 1 offenders. They are considered a higher risk to re-offend, because of the nature of their previous crime(s) and lifestyle (drug and alcohol abuse and other criminal activity). Some have refused to participate or failed to complete approved treatment programs.

3. What is the definition of a Level I sex offender?

These offenders present the lowest possible risk to the community and their likelihood to re-offend is considered minimal. They normally have not exhibited predatory type characteristics and most have successfully participated or are participating in approved treatment programs. Many are 1st time offenders.

4. Why is the offender moving into my neighborhood?

This individual has committed a crime that has been reported to a police agency. That agency investigated the report and arrested the individual. The local prosecuting attorney for that jurisdiction determined the criminal statutes violated. They charged the suspect with those violations and went to court to convict this individual of those crimes. The offender was either found guilty by a judge or jury, or as happens in some cases, pled guilty to the offenses which he/she was charged.

When an offender is released from prison, he/she usually returns to the same area of residence from which they lived when the crime was committed. Most offenders are released to the jurisdictions that originally gained the conviction. Sometimes offenders are released to another jurisdiction because they may have family support there, additional treatment to complete at a program located in the other jurisdiction, or they may have found a job in the area that will lead to a productive lifestyle.

5. Do offenders have restrictions on where they can live?

It depends on whether the offender is under supervision by the Department of Corrections / Juvenile Rehabilitation Administration. If offenders are under supervision, they have certain limitations or restrictions placed on them by the Department of Corrections or the sentencing court upon their release from incarceration. These may include:

• Residency Restrictions
• Not Being Around Children
• Having a Curfew
• Not Drinking Alcohol or Taking Drugs

If they are found to be in violation of their restrictions, they may be sent back to jail or to prison. Offenders who have completed their time under supervision can live where they choose without restrictions.

All offenders are only bound by conditions of supervision while they are on active supervision by the Department of Corrections, Juvenile Rehabilitation Administration (parole), or their probation officer. After completing active supervision, the offender’s only requirement is that of continuing to register as a sex offender as required by law. Length of supervision varies based on the crime of conviction, and when they were convicted. For certain offense, the offender may be on lifetime supervision.

6. When is the Bremerton Police Department going to move the offender out of my neighborhood?

Law enforcement agencies have no authority to place restrictions on where sex offenders can live in any community. Unless court ordered restrictions exist, the offender is constitutionally free to live wherever he or she chooses. The Bremerton Police Department is granted the authority to provide community notification about specific offenders considered a moderate or high risk to the community. We also routinely verify that all sex offenders registered in the city limits of Bremerton are living where they are registered, and we also actively seek out those offenders that fail to register or fail to make proper notification of an address change.

7. Is the City of Bremerton doing anythin g to prevent offenders from living in Bremerton?

No. The legislature has made it clear that cities may not enact laws to restrict where sex offenders
may live. (RCW 9.94A.8445)

8. If the offender is so dangerous, why are you letting him/her out in the 1st place?

Washington is one of the states that have specific sentence ranges for each crime. These sentence lengths are called presumptive sentences and are determined by the Washington State Legislature (this is called determinate sentencing). When this offender was sentenced to prison by the judge, the length of required prison time was within the range.

Someone with no previous offenses has a shorter sentence than someone who has been in trouble before. A person, who has a previous offense against a person, will be sentenced to a longer term than someone whose previous offense was a property crime. These possibilities are included in the sentencing guidelines.

On some occasions, judges don’t follow the guidelines. This is called an exceptional sentence. When a judge has a compelling reason to depart from the sentencing guidelines above or below, he or she must submit the reasons for that departure into the court record.

At some point in time, the offender will have served the sentence required by law and must be released. Once the sentence is finished, neither the Law Enforcement Agency, nor the Court has the power to tell the offender where to live or work.

9. Why are you only telling me about this offender and not all of the other people who get out of prison?

The Community Protection Act of 1990 only involves those offenders who have violated the criminal sexual conduct statutes, the kidnapping statutes, or other statutes with a finding of sexual motivation.

The Bremerton Police Department will release information on Level 3 registered sex offenders in the city limits of Bremerton in accordance with the Community Protection Act and related statutes. This information is not intended to create panic or alarm. The intent is to inform our citizens and to enhance community safety and awareness. These individuals have served the sentence imposed by the courts and in compliance with the Community Protection Act, have advised the Kitsap County Sheriff's Office that they will be living within the city limits of Bremerton.

10. Now that I know a sex offender lives in my neighborhood, what should I do differently to protect myself and my family?

Open communication between parents and children are vital components of family safety. In general terms, tell your children that this person has hurt someone before. Explain to them that they should stay away from this individual. Review safety tips, and be aware of common lures. Remember that the purpose behind community notification is to reduce the chances of future victimization of persons by an offender. The information gained through a notification should assist you and your family in avoiding situations that allow for easy access to victims.

Citizen abuse of this information to threaten, intimidate or harass registered sex offenders will not be tolerated. Further, such abuse could potentially end law enforcement's ability to do community notifications. We believe the only person who wins if community notification ends is the sex offender, since sex offenders derive their power through secrecy.

11. What do I tell my children about an offender?

Avoid scary details. You may know more than your children need to know. Keep information general, as it may protect them from others who try to harm them as well. Explain the importance of avoiding dangerous situations in general, rather than trying to teach them how to be safe from just the 1 person you know about. Some basics:

• Don’t accept a ride from the offender or any stranger.
• Don’t go into the home or yard of the offender.
• Tell your parents if this person offers you toys, money, or gifts.
• Try to use the buddy system when children play outdoors.
• Call 911 if your parents aren’t home and you are approached by this offender.

12. Are you going to tell us if the offender moves out of this neighborhood, so we don’t have to worry anymore?

The Bremerton Police Department does not notify the public when sex offenders move out of the city. If you would like to stay informed regarding the status of a specific offender, or want information about offenders in a particular area, we suggest you visit the Kitsap County Sheriff’s Office sex offender website to look at current information.

The fact that a sex offender has moved out of your neighborhood, does not necessarily make your neighborhood a safer place. Taking universal precautions to educate yourself and your family to protect them from anyone who would harm them is the best course of action.

If you have any questions, please contact the Bremerton Police Department’s Community Resource Unit at 360-473-5231.

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1. I have a Bremerton address but I don't live within city limits. Am I subject to this fee?

No, the fee only applies to those residents who live within the city limits.

2. Can I pay my fee at City Hall?

No. The fee is assessed when you renew your car tabs/registration with the Washington Department of Licensing (DOL). The DOL will collect the fee and distribute it to the transportation district for you.

3. The Transportation Benefit District has enacted $20 now. But can they raise this fee in future years?

No, according to state statutes, once the fee is adopted, it cannot be increased during the life of the transportation benefit district without a vote of the people.

4. If in the future the county adopts a similar fee, will I have to pay both?

Although the county also has the authority to create a TBD and enact up to a $20 car tab fee without a vote of the people, they would have to give you credit for any other TBD you are already paying. If the county enacts a fee greater than $20, you may be subject to the incremental difference.

5. Can the City of Bremerton use this money to help with revenue shortfalls in its General Fund or other funds? And how can I be sure this won't happen?

No, state statue limits how this money may be used. The money collected from this fee may only be used for acquiring, constructing, improving, providing, and funding transportation improvements within the TBD. This includes preservation and maintenance of our transportation system. Also, state statute requires that the district specifically report how the money is spent each year to insure that this money is not used for purposes other than transportation.

6. Are TBD revenues required to be spent as they are collected?

No, the board that creates the TBD must develop a plan that specifies the transportation improvements to be provided or funded by the TBD. The board can indicate if the funds will be used immediately or collected for a specific period prior to spending the accumulated funds.

7. Can TBD money be used for bond payments and/or grant matches?

Yes, but only if the bond proceeds and/or grant is for an eligible transportation improvement.

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1. Whom do I contact about street light outages?

All of the street lights downtown are serviced by Puget Sound Energy with the exception of the decorative street lights, which are maintained by the city. Responsibility of the remaining street lights is either Bremerton Public Works and Utilities or Puget Sound Energy. To report a street light outage contact Bremerton Public Works at 360-473-5920, or Puget Sound Energy (PSE) at 888-225-5773. It is very helpful if you are able to note the numbers located on the street light pole, as this is how we identify the pole location. If you do not see a number, please try to get a physical address with two cross streets.

Report a Puget Sound Energy Street Light Outage

2. Whom do I contact about power outages?

Contact Puget Sound Energy, 888-225-5773, to report power outages and/or to inquire about your electric services. Puget Sound Energy

3. Whom do I contact regarding utility services?

Follow the page link for contact information. Utility Service Contact Page

4. Whom do I contact about trees in the power / telephone lines?

The City of Bremerton is not trained to trim in the power lines. To report trees in power / telephone lines, contact Puget Sound Energy at 888-225-5773 or www.pse.com, or Centurylink at 877-837-5738 or www.centurylink.com.

5. Are utility fees and rates information available online?

Yes, for current water, wastewater and stormwater rates, fees, and charges, please download the Utility Rate PDF. Utility Rates (PDF)

6. Whom do I contact regarding my septic system?

The City of Bremerton does not service septic systems. You will need to contact the Kitsap Public Health District regarding questions on your septic system, at 360-337-5235. For further information online, please visit the Kitsap Public Health District's On-Site Sewage webpages. Kitsap Public Health District's On-Site Sewage

7. Where does my drinking water come from?

The city's water supply comes primarily from the Union River. This source is supplemented with groundwater from area wells. The water is delivered to your home or business by 289 miles of distribution pipe, 18 reservoirs, and 9 pump stations.

8. Is my drinking water treated?

The city's water sources are treated with chlorine as required for disinfection purposes and pH is adjusted prior to entering the distribution system for corrosion control. Because we are fortunate to have high quality water, this is the only water treatment needed. For more information on your water quality please visit the Annual Drinking Water Quality Report page. Drinking Water Quality Report

9. I need to shut off my water. Whom do I need to contact?

Your water meter belongs to the City of Bremerton. If you turn off the meter on your own and cause damage, you may be held liable for damage costs. Contact the City of Bremerton, at 360-473-5920, if you need your water shut off to do repairs. The city will provide this service free of charge during normal business hours.

10. I have discolored water. Whom do I contact about this?

Please call the Water Hotline for discolored water flushing instructions, at 360-473-5490.

11. Where do I pay water, sewer and storm bills?

You can pay utility bills in person at the Utility Billing office, Monday through Friday between 8 a.m. and 4:30 p.m., located at: 345 6th Street, Suite 100, Bremerton, WA 98337-1891.

A drop box is available for payments made after normal business hours. 

Other payment options include paying online, automatic withdrawal from your checking account and an automated phone service at 360-473-5316.

12. I have a question about my bill. Whom can I contact?

For questions regarding water, sewer and storm bills, rates and consumption please contact Utility Billing at 360-473-5316, Monday through Friday, 8 a.m. to 4:30 p.m.

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1. When I try to pay my bill, it asks for credit card information and I want to pay by electronic check.

Under, "How would you like to pay" click on the drop-down box and choose EFT Check.

2. Will I receive a confirmation email that my bill has been paid?

Yes, you will receive a confirmation email. 

3. Do I need to register to pay a bill?

No, registration is not required for One Time Payments. However, by registering you'll be able to view prior history, set up automatic payments and store payment information, if desired.

4. I forgot my password, how do I access my account?

Click on "Forgotten Password?" at the bottom of the login screen. You will need your account number and email address to retrieve your password. If you're unable to locate this information, you may call us and after verifying your identity, then we'll be able to assist.

5. What forms of payment can I use?

You can pay with credit or debit card or you may issue an electronic check from your bank account (checking or savings).

6. How will I know that my payment has been accepted?

After you submit your payment, you will see a payment confirmation screen. It will contain your payment confirmation message. It will show an approved number for credit cards or a processed number for electronic check. You will also receive a confirmation email after your transaction is submitted. The email will include your account number, invoice number, amount paid and confirmation message. If your electronic check does not pass through the bank, you will receive an email informing you of the rejected payment.

7. Can I use more than one payment method per transaction?

Yes, if partial payments are accepted, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.

8. How do I change my account information?

Simply login to your account and change any of your personal information under the My Profile tab. If you are unable to change some of your information, you may need to call us to change it for you.

9. What is AutoPay?

AutoPay is a convenient option in which bills will be paid automatically each billing cycle on their due dates using your default credit card or bank account. This will avoid any late fees and free you from having to remember when to pay. Login to your account and click on AutoPay to enroll. 

10. Can I cancel AutoPay?

Yes, simply login to your account and click on AutoPay. Next select Edit, change the status to "No, I don't want AutoPay" and save. To modify, go into your profile and uncheck the AutoPay box you had previously checked when you elected to opt in.

11. What are scheduled payments?

Scheduled payments are individual payments that are scheduled for a specific date prior to the bill due date. The date of a scheduled payment can be changed as long as it is adjusted before the date scheduled. 

12. What is the difference between AutoPay and a scheduled payment?

AutoPay is an automated process which pays your balance in full each billing cycle on the due date. Scheduled payments are manually entered by you for the date you choose. 

13. What is Pay by Text?

Pay by Text is a convenient way to pay your bill by text message. When signed up for Pay by Text, bill notifications will be sent by text message (this is in addition to email notifications) and you will then have the option to pay via text message with your default payment method by simply replying. You may enroll in Pay by Text when making an online payment or by accessing your account and selecting the Pay by Text option. A confirmation will be sent to complete your enrollment.

14. What is Account Linking?

Account Linking means that you can link multiple accounts and view and pay all your open bills with a single transaction. When registering bills under the same email address, you are given the option to link the related accounts within the service. 

Multiple first email notifications scheduled for the same day, including for different bill types, are grouped into one email rather than sent separately. Payment receipts are sent individually. Editing account information such as changing an email or password will go across all linked accounts, however, changing settings such as AutoPay or paperless is only for the accessed account.

15. Is my information secure?

InvoiceCloud uses the highest standards in Internet security. Account information displayed within the payment portal is truncated to protect confidential data. Any information retained is not shared with third parties. 

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1. How do I make after-hours payment?

For your convenience, a drop box is located near the flagpoles at the Norm Dicks Government Center: 345 6th Street, Bremerton, WA 98337-1891. Payments made in the drop box during the day or after-hours will be posted the following business day. The city will not be responsible for cash payments left in the drop box. Payment can also bed made over the phone through the automated service or through the website for a convenience fee 24/7. Call our automated phone service at 360-473-5316 and press "1" to pay with a credit/debit card or check. There is a $3.85 convenience fee for this option. 

2. How do I start automatic payments?

Utility bills may be withdrawn automatically from your checking account. Download the Automatic Payment Form (PDF) or contact the Utility Billing Office for more information, 360-473-5316.

Automatic Payment Form (PDF)

3. How do I make billing service inquiries?

If you think your billing is incorrect, or suspect that you may have a leak, please call our billing office for assistance at 360-473-5316. All disputes must be submitted in writing to the Utility Billing Office: 345 6th Street, Suite 100, Bremerton, WA 98337-1891.

4. How do I make payments to a delinquent account?

Bills become delinquent if not paid by the due date and are subject to a past due fee of $3.00 and 1% of the balance. All delinquent billings should be paid at the Utility Billing Office, 345 6th Street, Suite 100, Bremerton, WA 98337-1891, to avoid interruption of service. For more information regarding making payment arrangements, please contact the billing office at 360-473-5316. If payment is not received or specific arrangements made to bring a delinquent account current, the account may incur additional service charges and may be processed for shut-off.

5. Whom do I contact about utility emergencies?

During business hours, please contact Utility Maintenance and Operations at 360-473-5920. For after-hour emergencies, please dial 911. An after-hours fee may apply if a service person is dispatched.

6. How do I contact the automated phone service?

Call our automated phone service at 360-473-5316 and press "1" to pay with a credit/debit card or check. There is a $3.85 convenience fee for this option. 

7. Are property owners responsible for outstanding charges incurred by a tenant?

Billing made in the name of the tenant or occupant is for the convenience of the property owner. The property owner must authorize all billing information changes and a signature may be required for tenant changes. This does not relieve the owner of responsibility for payment should the tenant/occupant of the service address fail to pay for their charges. Collection of outstanding charges for vacated tenants is the responsibility of the owner. The owner of record will be mailed a duplicate delinquent notice should the account become past due. All charges remain against the property. Failure to pay may result in disconnection of service and/or a lien on the property.

8. How do I start service or request final billing?

Notification in writing is required upon transferring ownership of the property. Your account may contain charges for water, sewer or stormwater, depending on your service location. The utility account will continue to be billed for all minimum monthly charges until written notification is received of the sale and transfer of the property. Please complete the Owner Change Form (online or PDF) or the Tenant Change Form (online or PDF).

9. When is my bill due?

Your bill is due upon receipt and is considered past due if not received by the due date shown on the bill. Payments made after the date due may not appear on the next billing statement. You may make your payment online, in person or over the phone. Mail your payment in the return envelope provided and be sure to include the "Return" portion of the bill and include your account number on the check to ensure proper credit to your account. Payments may be made in person at the Utility Billing Office, 345 6th Street, Suite 100, Bremerton, Washington 98337-1891. Please pay by check or money order made payable to "City of Bremerton".