Broadband and Comcast Cable Renewal Needs Assessment Plan

Bremerton Cable TV/Residential Broadband Survey

English Survey

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Encuesta Española

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Bremerton Cable TV/Business Broadband Survey

Business Survey

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Comcast is seeking renewal of its cable franchise agreement with the City of Bremerton!

Through an ONLINE SURVEY, we want to know what you think about cable television, Internet and Broadband services in the City and what you think about Comcast, even if you are not currently a customer. 

Share your cable TV, internet and broadband experience and future needs with the City. Help us best represent your needs and interests! The survey will be open until June 17 and we will be placing paper copies at our local libraries, Olympic College and Kitsap Community Resources.

Broadband and Comcast Cable Renewal Needs Assessment Plan Overview

BREMERTON, WA —The City of Bremerton (“City”) has begun the cable franchise renewal process which includes collecting community information. In June of 2023, the cable television franchise agreement with Comcast will expire. A cable television franchise authorizes the franchise holder to use the City’s “Rights-of-Way” for an agreed term of years to operate its system and deliver cable services.

As a part of the franchise renewal process, the City is seeking to gather information about residents’ experiences with Comcast cable television services, from both cable subscribers and non-subscribers, to help inform the City during this renewal negotiation period. Through this process, the City will also gather feedback about residents’ and business’ needs, interests and opinions regarding Internet and Broadband services in the City.

Cable communications, Internet and Broadband services for the Bremerton community are continually evolving and are changing and expanding even more rapidly because of changes in technology and the service provider climate. This evolution has sparked many questions for our City. Through the Needs Ascertainment process, the City’s information gathering efforts will present broad-based questions to residents and businesses concerning cable, Internet and broadband service availability, cost and the overall user experience, as well as current and anticipated needs of the community which may or may not be fulfilled today.  Some of the questions the City will be seeking answers to are: Will changes in the telecommunications marketplace provide new and improved services for City residents, businesses and organizations, and at what cost? What are the future broadband, internet and cable-related needs of the Bremerton community? How can Comcast and other providers help meet these needs?

The Community Needs Ascertainment is currently underway, led by the City and its Telecommunications Consultants: River Oaks Communications Corporation and CBG Communications, Inc. 

Public Outreach Process

The management team, in coordination with the City, is establishing a Public Process and numerous opportunities for Residents’ and other Stakeholders’ public involvement. As indicated herein, the Virtual Open House is scheduled for February 24, 2022 and there will be an additional Virtual Open House in the future to present the community online survey results. 

Community Outreach Summary

Input is being gathered from the public regarding Broadband and Comcast Cable-related needs and interests.  

On February 24th, 2022 the City hosted a Virtual Open House. To watch a recording of that open house, please see the video below or click here. 

Project staff will be reviewing the project’s goals, providing information regarding the Needs Ascertainment process and will be answering questions from the public. 

Also upcoming in 2022, please be on the lookout for the following:

  • An Online Survey (which will also be available in paper form).
  • A variety of Virtual Focus Groups/Workshops which seek to obtain the needs and interests of Diverse/Underserved Populations, as well as a number of other residential and institutional groups.
  • A Second Virtual Open House will be held to present the Community Needs Ascertainment results.

Stay Engaged!

Sign up for alerts and news to get updates on this project sent directly to you. You may also contact the Project Manager, Melinda Monroe, with questions and comments at 360-473-5306 or by email.